Arlington Heights Ford

"I would like to thank Jesus Sanchez for helping me with my recent purchase. He was very helpfull. I would also like to thank Tony Proskey in service. He was very helpfull with my small problem. He made sure I had a loaner and made sure I was taken care of in a first class manner. Because of these two individuals, AHFORD was won by business for years to come. Thank you so very much. Walter Prociuk "

"Your Testimonial Advertising is a great way to get your companies name on the internet and your customers will thank you for inviting them to a reputable website to print specials and discounts."

"Arlington Heights Ford is the best car dealer I have worked with. I am a woman and they treated me with respect and had my new vehicle ready to go in under two hours. Service is also fast and I trust they will take care of my vehicle needs and let me know before they charge me for something other than what I went in for. All the employees are very friendly and I even met and spoke with the owner who urged me to contact him directly if I ever had a problem. I left with his card and used it when I was in an accident and needed body work. He even gave me tour to show me the state of the art body shop. My car looked like new when I got it back, just like the day I bought it. It isn't often you get good customer service these days. At this dealership I feel welcome and like to see and talk to all the employees. They deserve the awards they get and I highly recommend buying a new vehicle from them! "

"Dear Tony,
We would like to thank you once again for helping us purchase our new 2003 Mustang Mach 1. The service that we received was outstanding! During all of our past vehicle purchases at other locations, we have never experienced the courteousness, cooperation, and satisfaction as we did at Arlington Heights Ford.
Please extend our gratitude to Arnie Kosovski and Rich Carsello. They both answered all of our questions knowledgeably and in great detail. We will definately refer our friends and family to Arlington Heights Ford. In addition, we look foreward to doing business with you again for our future vehicle needs"

"Dear Mr. Guido,
I would like to commend your service director, Jim Mayers, and your service department. I brought my vehicle in today , due to the 'service engine soon' light being on. I had no appointment and no indication what, if anything, was wrong. Mr. Meyers estimated fourty-five minutes to an hour to run the diagnostics. Fourty-five minutes later it had beed found that the sensor had failed. Your service department then replaced the sensor, reprogrammed the vehicle, and had me out the door in an hour.
Today was not the first time I've experienced excellent-in-service at your dealership, and I'm certain it won't be the last. As a customer who benefits from your exacting standards, I would like to say, thank you. It is truly a pleasure doing business with Arlington Heights Ford. With Regard,"

"Mort,
Sandra and I want to thank you for the excellent service we received for the purchase of our Ford Explorer. We greatly appreciate the time you devoted to us and your extensive knowledge of not only Ford's line of vehicles, but also the automotive industry in general.
Thanks again for your assistance and honesty, and I will highly recommend others in the market to visit your dealership."

"Dear Eileen McCarthy,
Attached is the letter I mentioned to you regarding outstanding customer service at Arlington Heights Ford. Please pass on my personal thanks to John and Tony Guido and team for all their hard work. As always, they go above and beyond what is expected."

"Arlington Heights Ford has sold us our last two Ford Explorers and a 2002 Ford Winstar. "We drove our first 1996 Explorer into the ground." Trading in at 196,000 miles later, Mr. Tony Guido, Mr. Loni Catanese and Mr. Kieth Kawalczyk each helped us get a 2002 Ford Explorer XLT with only 11,000 miles on it and we want to thank the helpful staff at the Arlington Heights Ford dealership.Great prices, great staff!
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"The service is excellent! Tony Guido is a pleasure to work with. The service department is always friendly and speedy. I have only had routine service so far, I have had my Taurus for 1 year, I love it."

"I always feel at home every time I come in to Arlington Heights Ford."